Refund policy

Returns & Refund Policy

Last Updated: October 23, 2026

At Shop Vante, we want you to have a smooth and convenient shopping experience. Please review our shipping, return, and refund policy before placing your order.

1. Return Policy — All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless an item arrives damaged.

This policy applies to all product categories, including but not limited to:

  • Makeup and beauty products

  • Face care and skincare products

  • Body care products

  • Hair care products

  • Supplements and nutritional products

  • Health and wellness products

Please carefully review product descriptions, details, and specifications before completing your purchase.

We do not accept returns for reasons such as a change of mind, ordering the wrong product, personal preference, or dissatisfaction with a product that arrives in good condition.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

2. Damaged Items

If your order arrives damaged, please contact us as soon as possible so we can review the issue and determine an appropriate resolution.

To help us resolve your claim, please provide:

  • Your order number

  • A description of the damage

  • Clear photographs of the damaged product and its packaging

  • Any additional information we reasonably need to review your claim

Please report damage within 48 hours of delivery, where possible, to help us investigate the issue promptly.

Once your claim has been reviewed and approved, Shop Vante may offer an appropriate resolution, such as a replacement or refund, depending on the circumstances and applicable law.

Please do not return a damaged item unless we provide instructions to do so.

3. Incorrect or Missing Items

If you receive an item that differs from what you ordered, or if an item is missing from your shipment, please contact us promptly with your order number and supporting details.

We will review the issue and work with you to determine an appropriate resolution.

4. Refunds

Refunds are available only for approved claims involving damaged items, or where otherwise required by applicable law.

If a refund is approved, it will generally be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.

Shipping fees, where applicable, are non-refundable except when required by law or otherwise approved by Shop Vante.

5. Order Cancellations

Orders may be processed shortly after purchase. If you need to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has been processed, prepared for shipment, or shipped.

Orders that have already shipped cannot be canceled through our order cancellation process.

6. Contact Us

If your order arrives damaged, you receive an incorrect item, or you have questions about this policy, please contact our customer support team.

Store: Shop Vante

Website: https://www.shopvante.com

Email: [support@shopvante.com]

Please include your order number in your message so we can assist you more efficiently.

Thank you for shopping with Shop Vante. We appreciate your business and are committed to providing a clear and helpful shopping experience.

Shop Vante — Beauty, Nutrition & Wellness for Everyday Living.